Refund Policy

Effective date: August 8, 2026

The short version

If you're unhappy in your first 30 days on the paid plan, email us and we'll refund it in full. No questions, no forms, no retention call.

Within 30 days of your first charge: email contact@lillypad.app and we refund the full $59.
After 30 days: we don't prorate refunds for early cancellation. If you cancel, your paid features continue through the end of the period you paid for, then your account moves to the free plan with your data intact.
Billing errors and product malfunctions: we may refund at our discretion — if something genuinely broke, tell us and we'll make it right.
Canceling never deletes your data. Deletion is a separate, explicit choice that is always yours to make, and your one-click export works on either plan.

From your account page: Manage billing, then cancel. Two clicks, self-service, effective at the end of your paid period.

Lillypad · JARC Inc. · contact@lillypad.app